Flagship Merchant Services
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I would like to let you know about the service I received from my Account Representative from Flagship Merchant Services. Through the process of re-opening my company, I anticipated an average interaction with setting up a merchant account. The goal was to call and then continue researching other possibilities. Well, let me tell you that your representative did not make this situation very average. He made this situation PERSONAL. Every question I had he was able to answer and yet execute his promises to complete the task at hand. He was very professional and made me comfortable enough to forget about any other company. Having provided me with specific details and advice pertaining from opening an account to running it as well, he showed interest in my business and made me feel as if there were no one else in the Merchant Service industry to build rapport with. I would like to thank you for the opportunity and pleasure of working with your representative and if I'm ever able to pay forward this service, I will refer anyone to Flagship. Thank you.

Ryan L.
CEO - Digital Concepts

Please allow me to thank you for a wonderful experience in becoming a new client of Flagship. My business is, although somewhat new, growing at an unexpected rate since our initial inception. I have been using another mobile credit card swiper and am very displeased with the service. The mobile app is easy to use but the customer service leaves a bit to be desired. Considering the level of service that we provide to each and every client, I see no reason why I should not expect the same respect and service from those that we may partner with in other areas of business. You have exceeded my expectations and I am honored to be part of the Flagship team. I am also confident that my company's transactions are in capable hands. Please feel free to pass this on to your superiors as great work should not go unnoticed.

Terrence B.
President - On The Go Eatery

I just wanted to give Flagship some feedback (positive!) Your assistance in the process of getting set up with a merchant account is what made me want to go with your company. You were much, much more helpful than the reps from another online payment provider I dealt with! They have a difficult automatic answering system that took a long time to navigate. Once I did speak to a human, I still had to be put on hold and transferred to someone else. Basically, I am saying I value the higher customer service provided by your company. You did a great job commnicating your product and making me feel comfortable, and that there will always be someone available to help us. Thanks again!

Stacey T.
Owner - Insight Gallery

After reviewing several web sites concerning credit card readers and reading the positive reviews your company received on site after site (including the number one company on several), I decided to request information about your services. Yesterday I had the privilege of speaking with one of your representatives concerning setting up a merchant account. The representative was most helpful in answering my questions and explaining the process. I especially liked hearing her say the money will go directly into my bank account. She calmed my fears and helped make it an easy decision for me to go with Flagship. Having a personal representative is another asset for me; knowing that she knows my history and situation makes it easier for me to contact Flagship when I have a question or need something. Your low rates are also a positive. I look forward to a long and prosperous relationship with Flagship Merchant Services.

Marie N.
Executive Vice President - Total Resource Com

Thank you for your thorough, timely and professional help with this matter. It is this professional and friendly interaction that I have come to expect from Flagship Merchant Services through working with my representative, who has been an excellent communicator. Whenever I see someone using "Square" I think to myself..."Flagship is better."

Jenna S.
Vice President - Fluid Relations Management

I would like to take the time to mention the outstanding service I got from the representative who took care of my account. He was very courteous and professional all throughout the process and was able to offer me just the right service I needed for my business. Any company can provide the technology; however, it is the people in the company who ultimately make the difference.

Brendan R.
CFO - Tech Communications Group

The main purpose of this note is to praise your company's representative. Throughout this process, she has been the consummate professional, serving your company in a most excellent manner. She has been clear, polite, informative, and attentive to all aspects of our interactions, and has been supportive of my needs all along the way. There really is no other word to use. She represents excellence. Thank you!!!

Taylor M.
Owner - Spicy Snack Shack

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